Last updated: February 2026

SME Afromarkt values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or services.

1. Information We Collect

When you visit our website or place an order, we may collect personal information including:

  • Your name

  • Email address

  • Telephone number

  • Billing and delivery addresses

  • Order and purchase history

  • Payment information (securely processed by trusted third-party payment providers)

  • Technical information such as IP address, browser type, and device information for security and analytics purposes

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support and respond to enquiries

  • Improve our website, products, and customer experience

  • Detect and prevent fraud or unauthorised activity

  • Comply with legal and regulatory obligations

SME Afromarkt does not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential website functionality

  • Remember user preferences

  • Analyse website traffic and performance

You can manage or disable cookies through your browser settings, though some website features may not function properly as a result.

4. Third-Party Services

We may share limited information with trusted third-party service providers, including:

  • Payment processing providers

  • Delivery and logistics partners

  • Website analytics and performance tools

These providers only receive the information necessary to perform their services and are required to protect your data responsibly.

5. Data Protection & Security

SME Afromarkt implements appropriate technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, or disclosure.

While we take data security seriously, no online platform or transmission method can be guaranteed to be completely secure.

6. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent where processing is based on consent

  • Request limitation of certain processing activities

Requests can be submitted through our Contact Us page.

7. Data Retention

We retain personal information only for as long as necessary to fulfil operational, legal, tax, and accounting obligations.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be published on this page along with the revised effective date.