Last updated: February 2026

Welcome to the SME Afromarkt website. By accessing, browsing, or placing an order through our website, you agree to comply with the Terms of Service outlined below. Please read them carefully before using our services.

If you do not agree with these terms, you should not use this website.

1. About Us

SME Afromarkt is an online retailer supplying authentic African food products and groceries to customers across Germany.

2. Website Use

By using this website, you agree to use it responsibly and in accordance with applicable laws and regulations. You must not:

  • Attempt unauthorised access to the website or related systems
  • Interfere with the website’s operation, security, or performance
  • Copy, reproduce, or distribute website content without permission
  • Place false, misleading, or fraudulent orders

We reserve the right to restrict, suspend, or terminate access to users who violate these terms.

3. Product Information

We aim to ensure that all product descriptions, images, pricing, and availability details are accurate and up to date. However:

  • Product images are provided for illustration purposes only
  • Packaging and branding may change without prior notice
  • Product colours and appearance may vary depending on screen or device settings

4. Pricing & Payments

  • All prices are displayed in Euros (€) unless otherwise stated
  • Applicable taxes are included where required by law
  • Prices may change without prior notice
  • Orders are only confirmed after successful payment processing

If a pricing error occurs, we reserve the right to contact you before processing the order.

5. Orders & Availability

  • All orders are subject to product availability
  • We reserve the right to refuse or cancel any order at our discretion
  • If an item becomes unavailable after purchase, we may offer:
    • A refund, or
    • An alternative replacement product

6. Delivery

Delivery options, estimated shipping times, and charges are outlined in our Delivery Policy. Delivery timeframes are estimates only and may be affected by courier delays or circumstances outside our control.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy. Customers are encouraged to review the policy before making a purchase.

8. Limitation of Liability

SME Afromarkt shall not be held responsible for:

  • Indirect or consequential losses
  • Delivery delays caused by third parties or unforeseen circumstances
  • Improper storage, preparation, or use of products
  • Allergic reactions or sensitivities related to product ingredients

Customers are responsible for reviewing product ingredients and ensuring products are suitable for their personal needs.

9. Intellectual Property

All website content, including text, graphics, logos, images, branding, and design elements, is the property of SME Afromarkt and may not be copied, reproduced, or reused without prior written permission.

10. Changes to These Terms

We may update or revise these Terms of Service at any time. Continued use of the website after changes are published constitutes acceptance of the updated terms.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page.